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ManyChat
★★★★½
4.6 ManyChat automates customer interactions through AI-powered chatbots across Facebook Messenger, Instagram DMs, WhatsApp, and SMS, with seamless CRM integration for enhanced customer engagement.
Pros
- ✓ Easy bot creation
- ✓ Multi-platform support
- ✓ Good CRM integration
- ✓ Visual flow builder
Cons
- ✗ Platform limitations
- ✗ Advanced features are premium
- ✗ Limited customization in free tier
Features
- • Multi-platform chatbots
- • CRM integration
- • Automated messaging
- • Customer engagement tools